Shipping policy

Undew Shipping Policy

We’re excited to get your Undew products to you! Here’s everything you need to know about shipping.

1. Where We Ship

We currently ship to:

  • Canada

  • United States

2. Processing Time

Once your order is placed, it typically takes 1–2 business days to process before it’s handed over to the carrier.

3. Shipping Times

Delivery times depend on your location:

 

Region Estimated Delivery Time
Canada 3–7 business days
United States 5–10 business days

 

Please note: Delivery times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the size of your order. Occasionally, we may offer free shipping promotions — keep an eye on our site or social media!

5. Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email so you can see exactly where your package is.

6. Lost or Delayed Packages

While we do our best to ensure timely delivery, we are not responsible for delays caused by carriers.