Terms of service

Undew Terms of Service

Welcome to Undew! We’re so glad you’re here. By using our website and shopping with us, you agree to these terms. Don’t worry — we’ve kept them simple and straightforward.


1. Using Our Site

You promise to use our website responsibly and legally. Please don’t try to hack, copy, or misuse our content.


2. Orders & Payments

All orders are subject to availability. We accept standard payment methods (credit cards, PayPal, etc.) at checkout. Once your order is confirmed, we’ll send you an email with your receipt.


3. Shipping

We currently ship to Canada and the United States. Shipping times may vary depending on your location. Any shipping delays caused by carriers are out of our control, but we’ll always do our best to keep you updated.


4. Returns & Refunds

We want you to love your Undew products! If something isn’t right, please contact us within 14 days of receiving your order. We’ll help you with exchanges or refunds, no hassle.


5. Intellectual Property

All content on this website — including images, text, logos, and product designs — is owned by Undew and is protected by copyright. You may not copy or use our content without permission.


6. Privacy

Your privacy matters to us. Any personal information you provide is handled according to our Privacy Policy.


7. Changes to Terms

We may update these Terms of Service occasionally. Any changes will be posted on this page, so please check back now and then.


8. Contact Us

Questions? Comments? Just want to say hi? Email us at info@shopundew.com. We’d love to hear from you!